Gin & Tonic
We’re here to make your journey seamless from the first hello to your welcome home. Here’s how we take care of everything—every step of the way.
Initial Contact & Scheduling Your Discovery Call
The first step in planning your trip is a Discovery Call—a 30-minute conversation where we get to know you and your travel goals. We’ll talk about where you want to go, who you’re travelling with, and what kind of experience you’re looking for—whether that’s a relaxing escape, an adventurous journey, or something totally unique. We will also walk you through our planning services and fees, and make sure we’re the right fit to collaborate.
It’s a simple but essential step to ensure your trip is thoughtfully tailored and stress-free from the start.
You can reach us in the way that’s most convenient for you:
We’ll set up a friendly Discovery Call to get started!
Trip Options and Quotes
Now that we have a clear understanding of your travel plans, we’ll begin crafting the best options to match your goals. Our aim is to present you with 2–3 tailored quotes, each designed to align with your preferences and priorities.
We do our best to deliver these options as quickly as possible, though in some cases, it may take a few days depending on the complexity of the trip or supplier response times.
We appreciate your patience while we create something truly special for your journey.
Once you’ve reviewed the quotes, we’ll ask for your feedback to ensure they align with your preferences and budget. We’ll make any necessary adjustments to fine-tune the details before moving forward with payment.
Payment & Confirmation
After your bookings are confirmed, you'll receive supplier confirmations along with a detailed Trip Statement outlining all terms, conditions, and important details for your journey.
Travel Support Process Starts
With your trip booked, we shift gears to make sure you’re fully supported. We stay by your side by doing the following:
During Your Trip
We're here for you every step of the way, offering ongoing support during your travels and resolving any issues that may come up along the journey.
After You Return
We’ll send you a warm welcome back email and plant a tree in your honour through Trees for Travel as a small thank you from us and for the planet.
Finally, we’ll invite you to share a review—we’d love to hear about your experience.
We genuinely care about making your travel not just stress-free, but unforgettable.
